YOUR PRIVACY RIGHTS
From January 1, 2004, all businesses engaged in commercial activities must comply with the Personal Information Protection and Electronic Documents Act (the “Act”) and the Canadian Standards Association Model Code for the Protection of Personal Information which it incorporates. We are responsible for the personal information that We collect and hold. To ensure accountability, We have developed the policies and practices set out below and trained support staff to understand and implement those policies and practices. A staff member has been designated as responsible for the day-to-day care and control of personal information.
We want to inform you that whenever you visit Our Website, We collect information that your browser sends to Us which is called Log Data. This Log Data may include
information such as your computer’s Internet Protocol (“IP”) address, browser version, pages of Our Website that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amounts of data that are commonly used as anonymous unique identifier. These are sent to your browser from Our Website and are stored on your computer’s hard drive. Our Website uses these Cookies to collect information and to improve Our services. You have the option to either accept or refuse these Cookies and know when a Cookie is being sent to your computer. If you choose to refuse Our Cookies, you may not be able to use some portions of Our Website.
PURPOSES FOR THE COLLECTION, USE, RETENTION, AND DISCLOSURE OF YOUR
We gather and use your personal information to provide you with the services you have requested. To this end, We use your personal information for the following purposes:
- to establish and maintain a relationship with you as a client;
- to administer Our services;
- to assess the quality and quantity of Our services;
- to have information in such form as We may reasonably require for Our business needs;
- to maintain adequate accounting and tax records;
- to meet legal, regulatory, and governmental requirements; and
- to achieve any other purpose to which you have given your consent.
LIMITED COLLECTION OF YOUR PERSONAL INFORMATION
We will only ask you for the information We need for the purposes set out above. We will advise which information would help Us serve you but is optional for you to provide.
LIMITED USE OF YOUR PERSONAL INFORMATION
LIMITED RETENTION OF YOUR PERSONAL INFORMATION
Your personal information is generally retained on your file for a period of seven years. This period may extend beyond the end of your relationship with Us but only for so long as it is legally or reasonably required.
DISCLOSURE OF YOUR PERSONAL INFORMATION
Under no circumstances will We disclose your personal information to any third-party to enable them to market their products and services. For example, We do not provide mailing lists to third parties.
Under certain circumstances, We will disclose your personal information:
- when We are required or authorized to do so, for example, if a court issues a subpoena;
- when you have consented to the disclosure;
- when the services being provided to you require the release of your information to third parties your consent will be implied, unless you tell us otherwise;
- where it is necessary to establish or collect fees; and
ACCURACY OF YOUR PERSONAL INFORMATION
Having accurate information about you enables Us to give you the best possible service. You can help by keeping Us informed if you move or change telephone numbers. If you find any errors in Our information about you, please notify Us and We will make the appropriate corrections.
We take all reasonable precautions to ensure your personal information is kept safe from loss, unauthorized access, modification, or disclosure. These precautions include premises security, restricted access to personal information, technological safeguards such as security software and firewalls, and internal password policies. All of Our employees are familiar with these procedures and the steps that must be taken to properly safeguard your personal information.
However, please remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and We cannot guarantee its absolute security.
ACCESSING YOUR PERSONAL INFORMATION
You may ask for access to any personal information that We hold about you. Detailed requests that require archive or other searches may be subject to minimal charges.
COLLECTION OF A CHILD’S PERSONAL INFORMATION
Our Website does not identify the age of its users and We do not knowingly collect personal identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your child has provided Us with personal information, please contact Us immediately so that We can delete any such information.
If you are unsatisfied with Our treatment of your personal information, please contact Our Privacy Officer at any time at:
429 Industrial Dr, Altona, MB R0G 0B0
In the alternative, the Privacy Commissioner of Canada can be reached at:
30 Victoria Street, Gatineau, Quebec, K1A 1H3